As part of the VoP response system, Qombo provides a fully managed cloud solution. You only need to upload your bank account holder database — we handle everything else.

To facilitate this, Qombo gives you access to a dedicated SFTP server, allowing you to easily and securely update your data.

How it works

Qombo recommends sending a daily full file during overnight batches, containing all active bank accounts.

This ensures your data remains up to date and consistent for incoming VoP requests.

Step 1: Prepare your file according to the structure below
Step 2: Upload the file to your dedicated SFTP folder
Step 3: The system will process and integrate the data automatically

ℹ️ If an IBAN already exists in the database, the new entry will overwrite the previous one.

Daily upload time recommended → 1 AM CET

CSV file structure

Encoding: UTF 8

File type: CSV

Field separator: ; (semicolon)

Quotation marks “ detected in field values are automatically replaced with spaces `` during import.

Expected structure of the CSV file:

Field	Type	Example	Accepted values
iban	Required	FR2222739000704297147417S26
accountType	optional	INDIVIDUAL_ACCOUNT - in capital letters	INDIVIDUAL_ACCOUNT / JOINT_ACCOUNT / CORPORATE_ACCOUNT
accountLabel	optional	Mme Armande Legendre
ah1_firstName	Required for natural person	Armande
ah1_lastName	Required for natural person	Legendre
ah1_maidenName	optional	Dupont
ah1_otherName	optional
ah2_firstName	optional	Thierry
ah2_lastName	optional	Legendre
ah2_maidenName	optional
ah2_otherName	optional
legalName	Required for legal entities	Oxylane
commercialName	optional	Decathlon
companyIdType_1	optional	FR_SIRET	https://qombo-vop.readme.io/reference/company-identifiers
companyIdValue_1	optional	12345678200039
companyIdType_2	optional	FR_SIREN	https://qombo-vop.readme.io/reference/company-identifiers
companyIdValue_2	optional	123456782	9 digits

To start testing the solution, you can use the below template file: